Returns & Exchanges

At Racosmetics, we want you to love your beauty routine, which is why we offer a 30-day return policy for products in their original, unopened condition. If you are not completely satisfied with your purchase, our streamlined process ensures a quick and easy resolution.

Return Process

• 1.
  Initiate Your Request

  Contact our support team at [email protected] with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare the Package

  Securely pack the unused items in their original packaging, ensuring all safety seals are intact to qualify for a full refund.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned products, your refund will be processed back to your original payment method within 5-7 business days.